National Highways is the government company responsible for operating, maintaining, and improving England’s motorways and major A‑roads, under the sponsorship of the Department for Transport. It manages the Strategic Road Network (SRN), delivering safer, smoother, and more reliable journeys for millions of road users every day.

Key Functions
Planning & Infrastructure Delivery: Oversees long‑term investment, road design, construction, and upgrades through the Road Investment Strategy.

Operations & Maintenance: Runs 24/7 traffic control, manages incidents, roadworks, and network maintenance.

Road Safety: Implements safety campaigns, smart motorway systems, and traffic officer patrols to reduce accidents.

Travel Information Services: Provides live travel alerts, planned closures, and incident updates.

Stakeholder & Public Engagement: Works with local authorities, communities, and road users to improve service quality.
 

Contact us

If you haven’t found what you’re looking for here, our customer teams are available 24/7 to help:

Call: 0300 123 5000

Email: info@nationalhighways.co.uk

If you would like us to call you, please include your telephone number within your email.

Write:

National Highways
National Traffic Operations Centre
3 Ridgeway
Quinton Business Park
Birmingham      B32 1AF