Bus Users - For complaints regarding coaches or buses outside of London, please contact Bus Users UK
Date: 2026-06-06 Source: Author: Report Error
Official Website of Bus Users:Bus Users
Bus Users champions the rights of bus and coach users. Find out how we,re working to make bus travel a viable choice for all.
For complaints regarding coaches or buses outside of London, please contact Bus Users UK.
We’re working to ensure everyone has access to the best possible transport links
Whether it’s running events, handling complaints, working with transport providers or talking to local authorities and government, we make sure the needs and concerns of communities are heard.
We have been championing the rights of passengers since 1975, giving bus users a voice and improving bus and coach services for everyone.
For complaints regarding coaches or buses outside of London, please contact Bus Users UK.
We’re working to ensure everyone has access to the best possible transport links
Whether it’s running events, handling complaints, working with transport providers or talking to local authorities and government, we make sure the needs and concerns of communities are heard.
We have been championing the rights of passengers since 1975, giving bus users a voice and improving bus and coach services for everyone.
Get in touch
If you want to make a complaint, please note we can only help if your journey was outside London or Northern Ireland and you’ve already contacted the operator
Call 0300 111 0001
Email enquiries@bususers.org
Use our Online Complaints Form
Write to Bus Users UK, 22 Greencoat Place, London SW1P 1PR
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